Privacy Policy
Effective Date: October 10, 2025
At EHG Mortgage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our services.
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1. Information We Collect
​We collect personal data only when necessary for providing our services. This may include information such as your name, contact details, financial information, and credit history. We use this data to evaluate loan eligibility, process applications, and communicate with you regarding your account or services.
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2. How We Use Your Information
​We use your personal information for the purpose of providing our financial services, including loan processing, scheduling consultations, and following up with clients. We may also use your data to communicate updates or important information regarding your loan application.
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3. Data Sharing
​We do not sell or share your personal information with third parties for marketing purposes. We use trusted third-party service providers to facilitate loan processing, secure communication, and scheduling. These providers are bound by their own privacy policies, which govern how they handle your data.
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4. Cookies and Tracking
​Our website may use cookies to enhance user experience and analyze traffic. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings.
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5. Data Security
​We take appropriate security measures to protect your personal data, including secure data storage and encryption. Our systems are regularly updated with the latest security technologies to safeguard your information.
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6. Credit Analysis
​As part of our services, we may request your consent to obtain a credit report for evaluating loan eligibility. This information is processed securely by third-party credit reporting agencies.
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7. SMS Communications
EHG Mortgage may collect phone numbers and SMS consent from users who opt in to receive text messages. These messages may include appointment reminders, loan updates, billing inquiries, and promotional offers (if applicable). Message frequency is limited to no more than three messages per week. Standard message and data rates may apply depending on your carrier. You may opt out at any time by replying “STOP” to any SMS message or by contacting us directly.
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8. Data Sharing for SMS
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. This data is used solely for service-related communication and is protected in accordance with our data security practices.
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9. External Links
​Our website may contain links to external services. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing personal information.
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10. Your Privacy Choices
​You can control how your personal data is collected and used by managing your preferences on our website or by contacting us directly.
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11. Changes to This Policy
​We may update this Privacy Policy from time to time. Any changes will be posted on this page.